Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
No, we can only hold a property for 24 hours once your application is approved and the deposit is received. -
Do I pay first month’s rent and last month’s rent with my security deposit?
No, we do not collect last month’s rent. At move-in we collect the security deposit, pet deposit (if applicable), and first month’s rent are required. Plus any other charges as noted on lease. -
How old do I have to be to apply?
You must be at least 18 years old to apply. -
Is the deposit refundable?
Yes, the deposit is refundable after move-out, provided the property is returned in similar condition (normal wear and tear excepted) and there are no outstanding charges or unpaid utilities. -
Who needs a cosigner?
We do not accept cosigners. -
You have a property I want to rent. How do I apply?
Review the tenant criteria, then apply online through our website preferable after the you have seen the property. One application per adult is required. -
How do I pay rent?
Rent is paid online through the Tenant Portal free via electronic check. Processing fees apply for, credit card, or check. We do not accept cash. -
I want to get a pet. What do I do?
Contact PSPM to confirm if pets are allowed. If approved, complete the pet screening form, pay the $500.00 pet deposit per pet, and submit a pet addendum before bringing your pet home. -
I want to move out, but my roommate wants to stay. What should I do?
Contact PSPM. If your roommate qualifies financially, they may stay by paying an additional deposit and completing a walkthrough before you move out—subject to management approval. -
My lease is expiring and I want to move out. What should I do?
Notify management in writing of your intent to move out at least 20 or 30 days prior to lease expiration depending on lease. -
Who is responsible for paying for repairs and maintenance?
If repairs are caused by tenant fault, the tenant is responsible for the cost. Otherwise, the owner covers repairs.