Owner FAQs

We offer comprehensive management including tenant screening and placement, rent collection, maintenance coordination, lease enforcement, financial reporting, and legal compliance.

You get secure 24/7 access to our online Owner Portal, where you can view financial reports, maintenance updates, tenant info, and more.

Detailed monthly financial statements are provided by the 10th of each month, along with year-end tax documents like 1099s by the end of February annually.

Tenants submit requests online, and we coordinate timely, cost-effective repairs with trusted vetted local vendors. Repairs under $600.00 are handled automatically; for repairs over $600.00, we gather estimates and submit them to owners for approval.

Every applicant is thoroughly vetted with credit, rental history, employment, and criminal background checks. Each adult must apply.

We follow a clear, legal rent collection and eviction process, including notices, late fees, and legal action if needed.

We provide an after-hours service that is available 24/7 to respond promptly to urgent maintenance and tenant emergencies.

Yes, agreements include termination terms. We aim for your satisfaction and provide clear procedures if you decide to end our service.

Yes, by Washington State law.

Yes—all our Brokers are licensed Washington State Real Estate Brokers.

Yes, for emergencies owners may contact our after-hours service. Owners can also email or send texts through our Appfolio portal, and we will respond as soon as possible.

Yes, PSPM provides electronic monthly owner rental distributions into the bank account of your choice.

Leases are available upon owner request. Otherwise, signed leases are kept in the tenant portal. PSPM signs leases on behalf of owners as the Broker per the signed Management Agreement.

Although we are licensed to sell real estate, we currently do not offer real estate sales services. However, we work closely with several Real Estate Sales Brokers and would be happy to refer you to one for a sales analysis.

We accept rent via the tenant portal through electronic payments, credit cards, money orders, or checks.

We typically sign 12-month leases unless a prospective tenant requests a longer term. Shorter leases may be prepared in off-season periods to align with busier rental seasons. However with new Wa State laws, PSPM attorney does not recommend month to month leases.

Security deposits are equal to one month’s rent that is held in a non-interest bearing trust account per Wa State law.

As soon as the home is ready to rent and the Management Agreement is signed.

We specialize in single-family homes, apartment complex communities and commercial properties throughout Kitsap County.